Capers are weird, but good.
Friday, September 19th, 2008After the provocative morning session on Thursday from Andrew Keen, things got back to normal with healthcare marketing sessions galore. Amy Davis, chair of the Brand Team at Mayo Clinic, delved into how that organization strived to have all employees across its system drive the brand promise. She said “Mayo Clinic is created every day, by every employee, in every interaction with every patient.” Then astutely said, “It’s that simple, and that difficult.” (more…)