1) Bix, the restaurant we ate at last night with our friends from Allegiance Health and BrandActive. A jazzy supper club with an entrance tucked down an alley somewhere in downtown San Francisco, the food was excellent and the speak-easy ambiance perfect. I am the furthest thing from a food critic, but the Ceviche was unbelievable.
Coming at you live from the annual SHSMD conference in San Francisco, and the city by the bay looks as incredible as ever. It’s great to be in the center of the healthcare marketing universe for a week, running into old friends and meeting new ones. (Shout outs to Philip Guiliano, Tom Panion and the Beryl team, and Anthony Gardner, my initial run-ins.) This looks to be a great conference, and my team and I will be logging in with learnings, opinions and rants all week. So if you couldn’t make the trip out, we’ll try to give you a little flavor. First thought out of the gate - attendance. (more…)
A good friend of mine, Philip Guiliano of BrandActive (a fantastic brand implementation firm), forwarded on this blog on customer experience, Customer Innovations - Driving Profitable Growth. At first glance, it seems like a great resource. Check it out.